Shipping policy
How much does shipping cost?
The cost of each shipment will be calculated automatically and detailed at the time of purchase confirmation, ensuring it is always approved by the customer before payment is finalized.
For each country, the minimum amount required for free shipping will be displayed on the checkout screen.
Do you ship internationally?
Yes, we ship to most countries worldwide.
Will I have to pay VAT for an order within the European Union?
For all orders placed within Spain, the applicable VAT will be charged.
For other EU countries, the corresponding taxes for each country will apply.
VAT and other taxes are already included in the prices displayed on the website, and no additional taxes will be added at checkout.
Will I have to pay VAT for an international order outside the European Union?
For any order placed outside the European Union, Spanish VAT will not be charged.
Will I have to pay any additional fees?
You will not need to pay any additional fees upon receiving your order.
Will I have to pay customs duties when I receive my order?
Depending on your country’s customs regulations, your product may be subject to additional government taxes and fees upon delivery.
We recommend checking your country’s import policy to determine possible charges.
If the customer decides not to pay the customs fees, the package cannot be delivered and will not qualify for a refund.
Can I choose a specific delivery date and time?
National and international shipping is carried out by an external postal company, so it is not possible to choose a specific delivery date and time.
We recommend contacting the postal service directly, as they may offer specific options for your case.